Measurecare LLC
  • Products
  • Partners
  • Contact Us
 
  • Help Center
  • Knowledge Base
  • Feature Request
  • Submit Ticket
Login
Measurecare Help CenterKnowledge BaseFAQContacts Mobile
Knowledge Base
Contacts Schedule Chat Security Peer Review
FAQs
Related FAQs
  • What is mContacts, and what can it do?
  • Who do I contact if I’m locked out or have issues with the app?
  • How do I call/message/email an individual contact?
  • How do I log in?
  • How do I search for a work shift or location?
  • How can I see location information?
  • Can I use the app to make calls and send texts and emails?
  • Can I edit contact information in the app?
  • If I need a number or contact added to the app, how do I do that?
  • How do I see the schedule for someone working at a particular reading slot?
  • I want to see all members in my section, how do I do that?
  • Can I send group texts from the app?
  • Can I select team members in the app and send an email or text to everyone I select?
  • Why are referring physicians’ phone numbers not included in the app?
  • Do I need to have the most up-to-date iOS to download the app?
  • How often will I need to update the app?
Properties
Author John Kim

Who do I contact if I’m locked out or have issues with the app?



The first thing to try is to quit your application and relaunch your app.  

Make sure automatic updates for the mContacts app is active on your mobile device.

If this does not resolve the issue, there are several ways to get help.

1.  Go to the Measurecare Help Center.

2.  Contact your mContacts administrator.

3.  Email us at support@measurecare.com.  



Is article helpful?
314 178 297
Knowledge Base Announcements Frequently Asked Questions Feature Request Submit Ticket

Need help fast?
Try our email help ticket system.

help@measurecare.com
For all other general questions, email us at support@measurecare.com.
© 2025 All Rights Reserved
Measurecare, LLC